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![]() during vacation season in the tourism sector) as well as to employee bottlenecks (e.g. Allow for the workforce to be flexibly deployed: A well thought-out WFM system also makes it possible to respond flexibly to peaks in the workload (e.g.It also regularly assesses whether there is a reason or need for further training, new hires, reassignments or layoffs. This means that effective workforce management minimizes overtime and undertime as well as underworking and overworking. An effective workforce manager is familiar with the employees’ qualifications as well as their work-related needs and does not demand too much of them. However, employee satisfaction is also important for productivity and cost reduction. Increase productivity while reducing costs: By filling positions with the most qualified employees, this optimizes the value chain in the company. ![]() This is intended to prevent bottlenecks, which can result in decreased productivity, as well as cost-intensive surplus (e.g.
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